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Contact

Contact SVG Maker AI

One inbox handles everything — billing, data, licensing and bugs. Write from the email address you sign in with when the question is about your account, so we can find it.

support@svgmakerai.com

What to write about

Billing and credits

A payment that did not add credits, a plan change, or cancelling a subscription. Payments go through Dodo Payments; a cancelled plan stays active until the end of the period you paid for.

Include The email address you sign in with, and the date and amount of the payment.

Terms of Service →

Your data and erasure

A copy of what we hold about you, or erasing your account, your saved SVGs and the stored files. Deleting a single SVG you can do yourself from the dashboard.

Include Send it from the email address on the account, so we know the request is yours.

Privacy Policy →

Licensing and copyright

Questions about using an SVG commercially, or a notice about content you believe infringes your copyright or trademark.

Include For a notice: the URL of the content, what it infringes, and how to reach you.

Copyright Licence →

A generation that went wrong

Output that is broken, blank or nothing like the prompt, or an error from the editor.

Include The prompt or the image, whether you used the standard or the premium model, and what came back.

How generation works →

The chat bubble on the site is an automated assistant. For anything about your account or a payment, email instead.